@font-face{font-family:'Plus Jakarta Sans';src:url("fonts/plus-jakarta-sans-latin.7660bd9909fb.woff2") format('woff2');font-weight:200 800;font-display:swap}
@font-face{font-family:'IBM Plex Mono';src:url("fonts/ibm-plex-mono-400-latin.79936b18df9f.woff2") format('woff2');font-weight:400;font-display:swap}
@font-face{font-family:'IBM Plex Mono';src:url("fonts/ibm-plex-mono-500-latin.b1c8a895f5fd.woff2") format('woff2');font-weight:500;font-display:swap}
@font-face{font-family:'IBM Plex Mono';src:url("fonts/ibm-plex-mono-600-latin.5a2ce7798732.woff2") format('woff2');font-weight:600;font-display:swap}
/* Phoneline Ops. Same brand as the landing: ink, orange, Plus Jakarta Sans, IBM Plex Mono tickets. */
:root{
  --bg:#F7F5F3;--side:#FBFAF8;--card:#FFFFFF;--subtle:#FBF9F7;
  --ink:#1A1412;--ink2:#4B423E;--ink3:#5E5550;--mute:#7A716B;--faint:#A39A94;
  --line:#ECE7E4;--line2:#F1EDEA;--line3:#F4F1EE;--field:#DED7D2;--field-h:#C8BFB9;--rail:#DDD6D0;
  --hover:#FAF8F6;--soft:#F1EDEA;--seg:#EEE9E5;--nav-h:#F2EEEA;--nav-on:#ECE6E1;
  --primary:#1A1412;--primary-h:#2E2522;
  --accent:#E8492A;--accent-h:#D23E22;--accent-soft:#FBE3DD;--accent-tint:#FDF4F1;--accent-glow:rgba(232,73,42,.35);
  --link:#1A1412;
  --ok:#1FA35A;--ok-ink:#0D7A3D;--ok-bg:#E3F4EA;--ok-line:#BFE4CE;
  --warn:#D08A1E;--warn-ink:#8A5A0B;--warn-bg:#FBEFD9;--warn-tint:#FDF7EB;--warn-line:#F0D9A8;
  --bad:#B5332A;--bad-bg:#F9E3DF;--bad-tint:#FCEFEC;--bad-line:#EFC6BF;
  --grey-bg:#EFEAE6;--grey-ink:#5E5550;
  --sans:'Plus Jakarta Sans',ui-sans-serif,system-ui,-apple-system,'Segoe UI',sans-serif;
  --mono:'IBM Plex Mono',ui-monospace,SFMono-Regular,Menlo,monospace;
  --fs-xs:12px;--fs-sm:13px;--fs:14px;--fs-md:15px;
  --r-xs:6px;--r-sm:8px;--r:10px;--r-lg:14px;--r-xl:18px;
  --shadow-xs:0 1px 2px rgba(26,20,18,.05);
  --shadow:0 1px 2px rgba(26,20,18,.04),0 12px 32px -20px rgba(26,20,18,.18);
  --shadow-lift:0 22px 40px -28px rgba(26,20,18,.35);
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:var(--fs);line-height:1.45;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
a{color:var(--link);text-decoration:none}a:hover{text-decoration:underline;text-underline-offset:3px}
input,select,textarea,button{font-family:inherit;font-size:var(--fs);color:var(--ink)}
h1,h2,h3,p{margin:0}
[hidden]{display:none!important}
.vh{position:absolute!important;width:1px;height:1px;opacity:0;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.input:focus-visible{outline:none}
@keyframes pulse{0%{box-shadow:0 0 0 0 var(--accent-glow)}70%{box-shadow:0 0 0 10px rgba(232,73,42,0)}100%{box-shadow:0 0 0 0 rgba(232,73,42,0)}}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes wave{0%,100%{transform:scaleY(.3)}50%{transform:scaleY(1)}}
@keyframes scan{0%{transform:translateY(-100%)}100%{transform:translateY(var(--scan-to,400px))}}
@keyframes pop{0%{transform:scale(.6);opacity:0}60%{transform:scale(1.08);opacity:1}100%{transform:scale(1)}}
@keyframes rise{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion:reduce){*{animation-duration:.01ms!important;animation-iteration-count:1!important}}

/* ---------- sidebar ---------- */
/* The sidebar column runs the full page height; its content sticks to the top and scrolls on its own. */
.app{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}
.side{background:var(--side);border-right:1px solid var(--line);z-index:10;min-width:0}
.side-in{position:sticky;top:0;height:100vh;height:100dvh;overflow-y:auto;display:flex;flex-direction:column;padding:18px 12px 16px}
.brand{display:flex;align-items:center;gap:9px;padding:2px 10px 18px;color:var(--ink)}
.brand:hover{text-decoration:none}
.brand-mark{width:22px;height:22px;border-radius:7px;background:var(--accent);display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}
.brand b{font-weight:800;font-size:17px;letter-spacing:-.03em;line-height:1}
.brand small{font-size:var(--fs-xs);color:var(--mute);font-weight:500;margin-top:2px}
.brand.lg .brand-mark{width:28px;height:28px;border-radius:9px}.brand.lg b{font-size:22px}.brand.lg small{font-size:var(--fs-sm)}
.menu-btn{display:none;margin-left:auto;width:38px;height:38px;align-items:center;justify-content:center;border:1px solid var(--line);border-radius:var(--r);background:#fff;color:var(--ink);cursor:pointer}
.switcher{margin-bottom:14px;display:flex;align-items:center;gap:10px;padding:8px;border:1px solid var(--line);border-radius:var(--r);background:#fff;cursor:pointer;box-shadow:var(--shadow-xs);width:100%;text-align:left}
.switcher:hover{border-color:var(--field-h)}
.tile{width:28px;height:28px;border-radius:8px;background:var(--soft);color:var(--ink2);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0;letter-spacing:.02em}
.tile.all{background:var(--ink);color:#fff}
.sw-text{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px;line-height:1.3}
.sw-text b{font-weight:600;font-size:var(--fs-sm);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sw-text > span{display:flex;align-items:center;gap:6px;font-size:var(--fs-xs);color:var(--mute);white-space:nowrap;overflow:hidden}
.kbd{display:inline-flex;align-items:center;height:20px;font-size:11px;font-weight:500;color:var(--mute);background:var(--subtle);border:1px solid var(--line);border-radius:5px;padding:0 5px;white-space:nowrap;line-height:1}
.nav{display:flex;flex-direction:column;gap:2px}
.nav a{display:flex;align-items:center;gap:10px;height:34px;padding:0 10px;border-radius:var(--r-sm);font-weight:500;color:var(--ink2)}
.nav a svg{flex-shrink:0;color:var(--mute)}
.nav a:hover{text-decoration:none;color:var(--ink);background:var(--nav-h)}
.nav a.on{background:var(--nav-on);color:var(--ink);font-weight:600}
.nav a:hover svg,.nav a.on svg{color:var(--ink)}
.nav a span.grow{flex:1}
.nav-label{font-size:11px;font-weight:600;color:var(--mute);padding:20px 10px 6px;letter-spacing:.08em}
.count{min-width:18px;height:18px;border-radius:9px;background:var(--bad-bg);color:var(--bad);font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;padding:0 5px;line-height:1}
.live{display:flex;align-items:center;gap:6px;font-size:var(--fs-xs);font-weight:600;color:var(--accent-h)}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:12px;padding:0 10px}
.health{display:flex;align-items:center;gap:8px;font-size:var(--fs-sm);color:var(--ink3)}
.health:hover{text-decoration:none;color:var(--ink)}
.user{display:flex;align-items:center;gap:10px;padding-top:12px;border-top:1px solid var(--line)}
.avatar{width:28px;height:28px;border-radius:50%;background:var(--soft);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:var(--ink2);flex-shrink:0}
.user-text{display:flex;flex-direction:column;line-height:1.3;flex:1;min-width:0}
.user-text b{font-weight:600;font-size:var(--fs-sm)}.user-text span{font-size:var(--fs-xs);color:var(--mute)}
.linkbtn{border:none;background:none;padding:0;color:var(--ink3);cursor:pointer;font-size:var(--fs-sm)}
.linkbtn:hover{color:var(--ink);text-decoration:underline;text-underline-offset:3px}

/* ---------- layout ---------- */
.main{min-width:0}
.wrap{max-width:1180px;margin:0 auto;padding:36px 44px 96px}
.stack{display:flex;flex-direction:column;gap:24px}
.stack.s28{gap:28px}.stack.s20{gap:20px}.stack.s16{gap:16px}.stack.s14{gap:14px}.stack.s12{gap:12px}.stack.s8{gap:8px}.stack.s4{gap:4px}
.head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap}
.pagehead{display:flex;flex-direction:column;gap:8px;align-items:flex-start}
.pagehead .back{margin-bottom:2px}
.eyebrow{font-size:var(--fs-sm);color:var(--mute);margin-bottom:6px;font-weight:500}
.title{font-weight:800;font-size:30px;letter-spacing:-.03em;line-height:1.1}
.titlerow{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.back{display:inline-flex;align-items:center;gap:6px;font-size:var(--fs-sm);color:var(--ink3);font-weight:500}
.back:hover{color:var(--ink);text-decoration:none}
.back::before{content:"";width:12px;height:12px;background:currentColor;-webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M10 3 5 8l5 5' fill='none' stroke='black' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/contain no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M10 3 5 8l5 5' fill='none' stroke='black' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/contain no-repeat}
.sub{font-size:var(--fs-sm);color:var(--ink3)}
.sub a{font-weight:600}
.row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.row.between{justify-content:space-between}
.row.nowrap{flex-wrap:nowrap;overflow:visible}
.spacer{flex:1}
.grid-auto{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:20px;align-items:start}
.grid-main{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.85fr);gap:20px;align-items:start}
.grid-review{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:20px;align-items:start}
.sticky{position:sticky;top:24px}
.mono{font-family:var(--mono);letter-spacing:-.01em;white-space:nowrap}
.num{font-variant-numeric:tabular-nums}
.muted{color:var(--mute)}.ink2{color:var(--ink2)}.ink3{color:var(--ink3)}
.text-ok{color:var(--ok-ink)}.text-warn{color:var(--warn-ink)}.text-bad{color:var(--bad)}
.small{font-size:var(--fs-sm)}.xsmall{font-size:var(--fs-xs)}
.small.mono,.sub .mono{font-size:12.5px}
.label{font-size:var(--fs-sm);font-weight:500;color:var(--ink2)}
.right{text-align:right}
.nowrap{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.w500{font-weight:500}.w600{font-weight:600}.w700{font-weight:700}
.tip{cursor:help}
.tip::after{content:"";display:inline-block;width:13px;height:13px;margin-left:5px;vertical-align:-2px;background:currentColor;opacity:.38;-webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Ccircle cx='8' cy='8' r='6.25' fill='none' stroke='black' stroke-width='1.5'/%3E%3Cpath d='M8 7.2v4' stroke='black' stroke-width='1.5' stroke-linecap='round'/%3E%3Ccircle cx='8' cy='5' r='.9'/%3E%3C/svg%3E") center/contain no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Ccircle cx='8' cy='8' r='6.25' fill='none' stroke='black' stroke-width='1.5'/%3E%3Cpath d='M8 7.2v4' stroke='black' stroke-width='1.5' stroke-linecap='round'/%3E%3Ccircle cx='8' cy='5' r='.9'/%3E%3C/svg%3E") center/contain no-repeat}
.tip:hover::after{opacity:.75}

/* ---------- buttons: one primary per screen ---------- */
.btn{height:36px;padding:0 14px;border-radius:var(--r-sm);border:1px solid var(--field);background:#fff;box-shadow:var(--shadow-xs);cursor:pointer;font-size:var(--fs);font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:8px;color:var(--ink);white-space:nowrap;line-height:1;transition:background .12s,border-color .12s}
.btn:hover{background:var(--subtle);border-color:var(--field-h);text-decoration:none;color:var(--ink)}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.primary{border-color:var(--primary);background:var(--primary);color:#fff;box-shadow:none}
.btn.primary:hover{background:var(--primary-h);border-color:var(--primary-h);color:#fff}
.btn.primary:disabled{opacity:1;background:#CFC8C3;border-color:#CFC8C3;cursor:not-allowed}
.btn.danger-line{border-color:var(--bad-line);color:var(--bad)}
.btn.danger-line:hover{background:var(--bad-tint);border-color:var(--bad-line)}
.btn.sm{height:32px;padding:0 12px;font-size:var(--fs-sm)}
.btn.xs{height:28px;padding:0 10px;border-radius:7px;font-size:var(--fs-xs)}
.btn.lg{height:42px;padding:0 20px;border-radius:var(--r)}
.btn.block{width:100%}
.btn.ghost{background:rgba(255,255,255,.08);border-color:rgba(255,255,255,.22);color:#fff;box-shadow:none}
.btn.ghost:hover{background:rgba(255,255,255,.14);color:#fff}
.add{font-size:var(--fs-sm);font-weight:600;cursor:pointer;border:0;outline:0;box-shadow:none;-webkit-appearance:none;appearance:none;background:transparent;color:var(--ink);padding:0;white-space:nowrap;line-height:1.4}
.add:hover{text-decoration:underline;text-underline-offset:3px}
.add.soft{color:var(--ink3);font-weight:500}
.stack > .add,.row > .add{align-self:center}
[data-list] > .add,[data-groups] > .add{align-self:flex-start}

/* ---------- cards ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--shadow-xs)}
.card.clip{overflow:hidden}
.card.pad{padding:24px}
.card.pad22{padding:20px 22px}
.card.lift{box-shadow:var(--shadow)}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:54px;padding:12px 22px;border-bottom:1px solid var(--line2)}
.card-head h2,.h2{font-size:var(--fs-md);font-weight:700;letter-spacing:-.01em;margin:0}
.card-foot{padding:12px 22px;font-size:var(--fs-xs);color:var(--mute)}
.card-foot.tint{background:var(--subtle);border-top:1px solid var(--line2)}
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--shadow-xs);overflow:hidden}
.kpi{padding:22px 24px 20px;display:flex;flex-direction:column;gap:10px;border-right:1px solid var(--line2)}
.kpi:last-child{border-right:none}
.kpi .label{font-size:var(--fs-sm);color:var(--ink3);font-weight:500}
.kpi .value{font-size:34px;font-weight:700;letter-spacing:-.035em;line-height:1;font-variant-numeric:tabular-nums}
.kpi .note{font-size:var(--fs-xs);color:var(--mute);display:flex;align-items:center;gap:6px}
.kpi .note b{color:var(--ok-ink);font-weight:600}
.lrow{display:flex;gap:14px;padding:16px 22px;border-bottom:1px solid var(--line3);align-items:flex-start;color:var(--ink)}
.lrow.tight{padding:12px 22px;min-height:48px;align-items:center;gap:12px}
.lrow.mid{padding:14px 22px;align-items:center;gap:14px}
a.lrow:hover{background:var(--hover);text-decoration:none;color:var(--ink)}
.lrow:last-child{border-bottom:none}
.lrow b{font-weight:600}
.busy{display:grid;grid-template-columns:minmax(0,1fr) 64px 48px 76px;gap:10px;align-items:center}
.busy-head{padding:0 22px;height:34px;font-size:var(--fs-xs);color:var(--mute);background:var(--subtle);border-bottom:1px solid var(--line2);font-weight:500}
.icon-sq{width:30px;height:30px;border-radius:var(--r-sm);display:flex;align-items:center;justify-content:center;flex-shrink:0;font-weight:700;font-size:var(--fs-sm)}
.icon-sq.bad{background:var(--bad-bg);color:var(--bad)}
.icon-sq.soft{background:var(--soft);color:var(--ink2)}
.icon-circ{width:20px;height:20px;min-width:20px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0;line-height:1}
.icon-circ.ok{background:var(--ok-bg);color:var(--ok-ink)}.icon-circ.warn{background:var(--warn-bg);color:var(--warn-ink)}
.icon-circ.bad{background:var(--bad-bg);color:var(--bad)}.icon-circ.done{background:var(--ok);color:#fff}
.icon-circ.idle{background:var(--soft);color:var(--ink2)}
.icon-circ.ink{background:var(--ink);color:#fff}
.empty{padding:36px 22px;text-align:center;display:flex;flex-direction:column;gap:4px;align-items:center;color:var(--mute);font-size:var(--fs-sm)}
.empty b{color:var(--ink);font-weight:600;font-size:var(--fs);margin-top:6px}
.empty .check{width:32px;height:32px;border-radius:50%;background:var(--ok-bg);color:var(--ok-ink);display:flex;align-items:center;justify-content:center}
.empty-line{padding:22px;font-size:var(--fs-sm);color:var(--mute);text-align:center}
.kv{display:flex;align-items:center;justify-content:space-between;min-height:42px;border-bottom:1px solid var(--line3);gap:12px}
.kv:last-child{border-bottom:none}
.kv > span:first-child{color:var(--ink3)}
.kv b{font-weight:600}
.kv > .two{padding:7px 0}
.kv.total > span{color:var(--ink);font-weight:600}
.kv.total b{font-size:var(--fs-md);font-weight:700}
.kpi .note.split{flex-wrap:wrap;gap:2px 6px;margin-top:-4px}

/* ---------- pills, dots, states ---------- */
.pill,.tag{display:inline-flex;align-items:center;gap:6px;height:22px;padding:0 9px;border-radius:999px;font-size:var(--fs-xs);font-weight:600;line-height:1;white-space:nowrap}
.pill{background:var(--grey-bg);color:var(--grey-ink)}
.pill.lg{height:24px;padding:0 10px}
.pill.ok{background:var(--ok-bg);color:var(--ok-ink)}
.pill.warn{background:var(--warn-bg);color:var(--warn-ink)}
.pill.bad{background:var(--bad-bg);color:var(--bad)}
.pill.setup{background:var(--accent-tint);color:var(--accent-h)}
.dot{width:6px;height:6px;border-radius:50%;background:#C7BFB9;display:inline-block;flex-shrink:0}
.dot.lg{width:7px;height:7px}.dot.xl{width:8px;height:8px}
.dot.ok{background:var(--ok)}.dot.warn{background:var(--warn)}.dot.bad{background:#C0433A}.dot.setup{background:var(--accent)}
.dot.pulse{background:var(--accent);animation:pulse 1.8s infinite}
.state{display:inline-flex;align-items:center;gap:7px;font-weight:500;font-size:var(--fs-sm)}
.state.ok{color:var(--ok-ink)}.state.warn{color:var(--warn-ink)}.state.bad{color:var(--bad)}.state.muted{color:var(--mute)}
.orb{width:28px;height:28px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;animation:pulse 1.8s infinite}
.orb.still{animation:none}
.wave{display:inline-flex;align-items:center;gap:3px;height:20px}
.wave i{width:3px;height:100%;border-radius:2px;background:currentColor;transform-origin:center;animation:wave 1.1s ease-in-out infinite}
.player .wave{flex:1;height:40px;gap:2px;cursor:pointer}
.player .wave i{flex:1;width:auto;animation:none;transform:none;background:#DAD6CE}
.player .wave i.done{background:var(--accent)}
.wave i:nth-child(2){animation-delay:.15s}.wave i:nth-child(3){animation-delay:.3s}.wave i:nth-child(4){animation-delay:.45s}.wave i:nth-child(5){animation-delay:.6s}.wave i:nth-child(6){animation-delay:.2s}.wave i:nth-child(7){animation-delay:.5s}.wave i:nth-child(8){animation-delay:.1s}
/* dark hero: live call, call-to-test dial (the landing's call card) */
.dark{background:var(--ink);color:#fff;border-radius:var(--r-xl);position:relative;overflow:hidden;box-shadow:var(--shadow-lift)}
.dark::before{content:"";position:absolute;inset:0;background:radial-gradient(60% 80% at 0% 0%,rgba(232,73,42,.22),transparent 70%);pointer-events:none}
.dark::after{content:"";position:absolute;left:0;right:0;bottom:0;height:6px;background:var(--accent)}
.dark > *{position:relative;z-index:1}
.hero{padding:22px 26px 26px;display:flex;align-items:center;gap:22px;flex-wrap:wrap}
.hero .orb{width:46px;height:46px}
.hero .two .a{font-size:17px;font-weight:700;letter-spacing:-.02em}
.hero .two .b{color:#C9C0BA;font-size:var(--fs-sm)}
.hero .wave{height:30px;color:var(--accent);gap:4px}.hero .wave i{width:4px}
.hero .timer{font-family:var(--mono);font-size:34px;font-weight:500;letter-spacing:-.02em;line-height:1;font-variant-numeric:tabular-nums}
.hero .timer small{display:block;font-family:var(--sans);font-size:var(--fs-xs);color:#C9C0BA;font-weight:500;margin-top:4px;text-align:right}
.dial{padding:24px 28px 32px;display:flex;flex-direction:column;gap:14px}
.dial-top{display:flex;align-items:center;gap:14px}
.dial-top .orb{width:44px;height:44px}
.dial-top div b{display:block;font-size:17px;font-weight:700;letter-spacing:-.02em}
.dial-top div span{display:block;color:#C9C0BA;font-size:var(--fs-sm)}
.dial-num{font-size:46px;font-weight:800;letter-spacing:-.045em;line-height:1;font-variant-numeric:tabular-nums;margin-top:6px}
.dial-note{color:#C9C0BA;font-size:var(--fs-sm)}
.dial-note b{color:#fff;font-weight:600}

/* ---------- forms ---------- */
.input,select.input,textarea.input{height:36px;border:1px solid var(--field);border-radius:var(--r-sm);padding:0 12px;background:#fff;outline:none;width:100%;box-shadow:var(--shadow-xs);transition:border-color .12s,box-shadow .12s}
.input:hover{border-color:var(--field-h)}
select.input{width:auto;padding:0 32px 0 12px;-webkit-appearance:none;appearance:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12' fill='none' stroke='%237A716B' stroke-width='1.5'%3E%3Cpath d='M3 4.5 6 7.5 9 4.5'/%3E%3C/svg%3E") no-repeat right 11px center;cursor:pointer}
select.input.full{width:100%}
textarea.input{height:auto;min-height:64px;padding:10px 12px;line-height:1.5;resize:vertical}
.input::placeholder{color:#A39A94}
.input:focus{border-color:var(--ink);box-shadow:0 0 0 3px rgba(26,20,18,.08)}
.input.mono{font-family:var(--mono);font-size:13px}
.input.sm{height:32px;font-size:var(--fs-sm)}
.input.lg{height:44px;font-size:var(--fs-md);border-radius:var(--r)}
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field > span:first-child{font-size:var(--fs-sm);color:var(--ink2);font-weight:500}
.fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px 20px}
.affix{position:relative;display:block}
.affix .input{padding-right:48px}
.affix i{position:absolute;right:12px;top:50%;transform:translateY(-50%);color:var(--mute);font-style:normal;font-size:var(--fs-sm);pointer-events:none}
.affix.pre .input{padding:0 12px 0 26px}
.affix.pre i{left:12px;right:auto}
.toggle{position:relative;width:34px;height:20px;flex-shrink:0;display:inline-block}
.toggle input{opacity:0;width:0;height:0;position:absolute}
.toggle i{position:absolute;inset:0;border-radius:999px;background:#D8D1CB;cursor:pointer;transition:background .15s}
.toggle i::after{content:'';position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 2px rgba(0,0,0,.2);transition:left .15s}
.toggle input:checked + i{background:var(--ink)}
.toggle input:checked + i::after{left:16px}
.seg{display:inline-flex;gap:2px;padding:3px;background:var(--seg);border-radius:var(--r-sm)}
.seg button,.seg a{height:30px;padding:0 12px;border-radius:var(--r-xs);display:inline-flex;align-items:center;gap:6px;cursor:pointer;font-weight:500;font-size:var(--fs-sm);color:var(--ink3);border:none;background:transparent;white-space:nowrap}
.seg .on{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(26,20,18,.08),0 0 0 1px rgba(26,20,18,.05);font-weight:600}
.seg.sm button{height:26px;padding:0 10px;font-size:var(--fs-xs)}
.chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center;min-height:38px;border:1px solid var(--field);border-radius:var(--r-sm);padding:4px 6px;background:#fff;box-shadow:var(--shadow-xs)}
.chips .c{display:inline-flex;align-items:center;gap:2px;height:26px;padding:0 4px 0 10px;border-radius:999px;background:var(--soft);font-size:var(--fs-sm);font-weight:500}
.chips .c button,.x{width:20px;height:20px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:var(--mute);border:none;background:none;padding:0;font-size:14px;line-height:1}
.chips .c button:hover,.x:hover{background:#E3DFD7;color:var(--ink)}
.chips input{flex:1;min-width:120px;border:none;outline:none;height:26px;padding:0 6px;font-size:var(--fs-sm);background:transparent}
.x{width:28px;height:28px;border-radius:var(--r-xs);font-size:18px}
/* hours: summary grid, and the editor */
.hours{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:8px}
.hours div{display:flex;flex-direction:column;gap:2px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--r-sm);background:var(--subtle)}
.hours span{font-size:var(--fs-xs);color:var(--mute);font-weight:500}
.hours b{font-weight:500;font-size:var(--fs-sm);font-variant-numeric:tabular-nums}
.hours div.today{border-color:var(--ink);background:#fff}
.hours div.closed b{color:var(--mute)}
.hours-edit{display:flex;flex-direction:column}
.hours-row{display:grid;grid-template-columns:104px 34px minmax(0,1fr);align-items:center;gap:14px;min-height:50px;padding:6px 0;border-top:1px solid var(--line3)}
.hours-row:first-child{border-top:none}
.hours-row > span:first-child{font-weight:600;font-size:var(--fs-sm)}
.hours-row .times{display:flex;align-items:center;gap:8px 12px;flex-wrap:wrap}
.hours-row .span{display:inline-flex;align-items:center;gap:8px;white-space:nowrap}
.hours-row input[type=time]{height:32px;border:1px solid var(--field);border-radius:var(--r-sm);padding:0 8px;background:#fff;font-size:var(--fs-sm);font-variant-numeric:tabular-nums;box-shadow:var(--shadow-xs);font-family:inherit;color:var(--ink)}
.hours-row input[type=time]:focus{outline:none;border-color:var(--ink);box-shadow:0 0 0 3px rgba(26,20,18,.08)}
.hours-row input[type=time]::-webkit-calendar-picker-indicator{display:none}
.hours-row .closed{color:var(--mute);font-size:var(--fs-sm)}
/* drop zone */
.drop{position:relative;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;border:1.5px dashed var(--field-h);border-radius:var(--r-lg);background:var(--subtle);cursor:pointer;text-align:center;padding:36px 24px}
.drop:hover{border-color:var(--accent);background:var(--accent-tint)}
.drop.big{min-height:360px}
.drop input{position:absolute;width:1px;height:1px;opacity:0}
.drop .ico{width:52px;height:52px;border-radius:16px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 10px 24px -10px var(--accent-glow)}
.drop b{font-size:17px;font-weight:700;letter-spacing:-.02em}
.drop .ink3{font-size:var(--fs-sm);max-width:300px;line-height:1.5}
.drop .fake-btn{height:36px;padding:0 14px;border-radius:var(--r-sm);background:#fff;color:var(--ink);border:1px solid var(--field);box-shadow:var(--shadow-xs);font-weight:600;display:flex;align-items:center;margin-top:4px}

/* ---------- tabs ---------- */
.tabs{display:flex;gap:24px;border-bottom:1px solid var(--line);overflow-x:auto;scrollbar-width:none}
.tabs::-webkit-scrollbar{display:none}
.tabs a{padding:0 0 12px;font-weight:500;color:var(--mute);border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}
.tabs a:hover{text-decoration:none;color:var(--ink)}
.tabs a.on{color:var(--ink);border-bottom-color:var(--ink);font-weight:600}

/* ---------- setup: three equal columns joined by a thin rail ---------- */
.setup{overflow:hidden}
.setup-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 24px 0}
.steps3{list-style:none;margin:0;padding:18px 24px 22px;display:flex;gap:16px}
.st{flex:1 1 0;min-width:0;position:relative;display:block}
.st::before{content:"";position:absolute;top:13px;left:36px;right:-8px;height:2px;border-radius:2px;background:var(--rail)}
.st:last-child::before{display:none}
.st.done::before{background:var(--ink)}
.st-ico{position:relative;z-index:1;width:28px;height:28px;min-width:28px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;background:var(--soft);color:var(--ink2);border:1.5px solid transparent;font-variant-numeric:tabular-nums;box-shadow:0 0 0 4px #fff}
.st.done .st-ico{background:var(--ink);color:#fff}
.st.busy .st-ico{background:#fff;border-color:var(--accent);color:var(--accent)}
.st.flag .st-ico{background:var(--warn-bg);color:var(--warn-ink)}
.st.next .st-ico{background:#fff;border-color:var(--field)}
.st.bad .st-ico{background:var(--bad-bg);color:var(--bad)}
.st.bad .st-text span{color:var(--bad)}
.st-text{display:block;margin-top:10px;line-height:1.35}
.st-text b{display:block;font-weight:700;font-size:var(--fs-md);letter-spacing:-.01em}
.st-text span{display:block;font-size:var(--fs-sm);color:var(--ink3)}
.st.next .st-text span{color:var(--mute)}
.st-text .mono{font-size:13px;color:var(--ink)}
.spinner{width:14px;height:14px;border-radius:50%;border:2px solid var(--accent-soft);border-top-color:var(--accent);animation:spin .8s linear infinite;display:inline-block;flex-shrink:0}
.stage{border-top:1px solid var(--line2);background:var(--subtle)}
.stage.reading{display:grid;grid-template-columns:272px minmax(0,1fr);gap:32px;padding:28px 28px 32px;align-items:center}
.stage.check{display:flex;align-items:center;gap:16px;padding:18px 24px;flex-wrap:wrap}
.scanbox{position:relative;border-radius:var(--r-sm);overflow:hidden;box-shadow:var(--shadow-lift);background:#fff;aspect-ratio:3/4;border:1px solid var(--line)}
.scanbox img,.sheet img{width:100%;display:block}
.scanbox img{height:100%;object-fit:cover;object-position:top}
.scanbox .sweep{position:absolute;left:0;right:0;top:0;height:96px;background:linear-gradient(to bottom,rgba(232,73,42,0) 0%,rgba(232,73,42,.14) 70%,rgba(232,73,42,.28) 100%);border-bottom:2px solid var(--accent);box-shadow:0 2px 16px 2px rgba(232,73,42,.35);animation:scan 2.8s linear infinite;--scan-to:calc(100% + 400px)}
.paper{background:#FFFDF9;color:#1A1412;font-family:Georgia,'Times New Roman',serif;padding:9% 8%;font-size:7.5px;line-height:1.45;height:100%;overflow:hidden}
.paper.lg{font-size:12px;padding:8% 9%;aspect-ratio:auto;min-height:520px}
.paper h4{margin:0 0 2px;font-size:1.3em;letter-spacing:.02em;text-align:center;white-space:nowrap}
.paper .p-sub{font-size:.75em;text-align:center;color:#5E5550;margin-bottom:1em}
.paper h5{margin:1.1em 0 .25em;font-size:1.1em;letter-spacing:.04em}
.paper .pl{display:flex;justify-content:space-between;gap:6px}
.paper .pl b{font-weight:700}
.paper .pn{font-size:.75em;color:#5E5550;margin-bottom:1px}
.bigtimer{font-family:var(--mono);font-size:40px;font-weight:500;letter-spacing:-.03em;line-height:1;font-variant-numeric:tabular-nums}
.readsteps{display:flex;flex-direction:column;gap:12px}
.readsteps .rs{display:flex;align-items:center;gap:12px;font-weight:500}
.readsteps .rs.todo{color:var(--mute);font-weight:400}
.readhint{font-size:var(--fs-sm);color:var(--mute)}
.ready{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:20px;align-items:start}
.ready.solo{grid-template-columns:1fr}
.ready.solo > .card{display:none}
.fwd{display:flex;flex-direction:column;gap:10px;font-size:var(--fs-sm)}
.fwd div{display:flex;gap:10px;line-height:1.5;color:var(--ink2)}
.fwd b{color:var(--ink);font-weight:600}
.fwd .icon-circ{margin-top:1px}

/* ---------- menu review ---------- */
.reviewbar{display:flex;align-items:center;gap:16px;padding:12px 14px 12px 20px;flex-wrap:wrap}
.reviewbar .lead{display:flex;align-items:center;gap:12px;flex:1;min-width:200px}
.reviewbar .lead b{font-size:var(--fs-md);font-weight:700;letter-spacing:-.01em}
.reviewbar .lead .small{color:var(--ink3)}
.paper-wrap{display:flex;flex-direction:column;gap:12px}
.pager{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:var(--fs-sm);color:var(--ink3)}
.pager .seg button{min-width:32px;justify-content:center}
.sheet{background:#FBF8F1;border:1px solid #E9E2D3;border-radius:var(--r-sm);box-shadow:0 1px 2px rgba(60,40,10,.05),0 10px 28px rgba(60,40,10,.07);overflow:hidden}
.mlist{overflow:hidden}
.mrow{border-bottom:1px solid var(--line2);background:#fff}
.mrow:last-child{border-bottom:none}
.mrow.sel{background:var(--subtle);box-shadow:inset 3px 0 0 var(--ink)}
.mrow-head{display:flex;align-items:center;gap:14px;min-height:60px;padding:10px 20px;cursor:pointer}
.mrow-head:hover{background:var(--hover)}
.mrow.sel .mrow-head:hover{background:transparent}
.mrow-head .two{flex:1}
.mrow-head .two .b{font-size:var(--fs-sm);color:var(--ink3)}
.prices{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.pchip{display:inline-flex;align-items:center;gap:5px;height:24px;padding:0 8px;border-radius:7px;background:var(--soft);font-size:var(--fs-xs);color:var(--ink3);font-variant-numeric:tabular-nums;white-space:nowrap}
.pchip b{color:var(--ink);font-weight:600;font-family:var(--mono);font-size:12px}
.flags{padding:0 20px 12px;display:flex;flex-direction:column;gap:6px}
.flag-row{display:flex;align-items:center;gap:12px;padding:7px 8px 7px 12px;border-radius:var(--r-sm);background:var(--warn-tint);border:1px solid var(--warn-line);font-size:var(--fs-sm);color:#6E4B12;font-weight:500}
.flag-row .icon-circ{width:18px;height:18px;min-width:18px;background:var(--warn-bg);color:var(--warn-ink);font-size:10px}
.flag-row .spacer{flex:1}
.flag-row.done{background:var(--ok-bg);border-color:var(--ok-line);color:var(--ok-ink)}
.flag-row.done .icon-circ{background:var(--ok);color:#fff}
.mrow .flagpill{display:inline-flex;align-items:center;gap:5px;height:22px;padding:0 8px;border-radius:999px;background:var(--warn-bg);color:var(--warn-ink);font-size:var(--fs-xs);font-weight:600}
/* item editor: calm and roomy */
.editor{padding:8px 20px 22px;display:flex;flex-direction:column;gap:22px;border-top:1px solid var(--line2);background:var(--subtle)}
.editor .lab{font-size:var(--fs-sm);color:var(--ink2);font-weight:600;display:block;margin-bottom:8px}
.editor .sec{display:flex;flex-direction:column;gap:10px}
.editor-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:16px}
.size-row{display:grid;grid-template-columns:minmax(0,1fr) 130px 28px;gap:10px;align-items:center}
.group{border:1px solid var(--line);border-radius:var(--r);padding:16px;display:flex;flex-direction:column;gap:12px;background:#fff}
.group-top{display:grid;grid-template-columns:minmax(0,1fr) 76px 76px 28px;gap:10px;align-items:end}
.group label{display:flex;flex-direction:column;gap:4px}
.group label span{font-size:var(--fs-xs);color:var(--mute);font-weight:500}
.group .rule{font-size:var(--fs-xs);color:var(--mute)}
.opt-row{display:grid;grid-template-columns:minmax(0,1fr) 120px 28px;gap:10px;align-items:center}
.opt-row .input,.group .input{height:34px}
.editor-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:18px;border-top:1px solid var(--line2);flex-wrap:wrap}

/* ---------- order: status line, ticket, texts ---------- */
.statusline{display:flex;gap:16px;padding:18px 22px}
.sl{flex:1 1 0;min-width:0;position:relative;display:block}
.sl::before{content:"";position:absolute;top:9px;left:28px;right:-8px;height:2px;border-radius:2px;background:var(--rail)}
.sl:last-child::before{display:none}
.sl.done::before{background:var(--ok)}
.sl .icon-circ{position:relative;z-index:1;box-shadow:0 0 0 4px #fff}
.sl-text{display:block;margin-top:8px}
.sl b{font-weight:600;font-size:var(--fs-sm);display:block;line-height:1.3}
.sl span{font-size:var(--fs-xs);color:var(--mute);font-variant-numeric:tabular-nums}
.sl.todo b{color:var(--mute);font-weight:500}
.ticketwrap{padding:22px 22px 26px;background:var(--subtle);display:flex;justify-content:center}
.ticket{position:relative;width:100%;max-width:420px;background:#fff;font-family:var(--mono);font-size:13.5px;line-height:1.55;color:var(--ink);padding:22px 22px 26px;box-shadow:var(--shadow-lift);border-radius:3px 3px 0 0}
.ticket::after{content:"";position:absolute;left:0;right:0;bottom:-8px;height:8px;background:linear-gradient(-45deg,transparent 70%,#fff 71%) 0 0/16px 8px,linear-gradient(45deg,transparent 70%,#fff 71%) 0 0/16px 8px}
.ticket::before{content:"";position:absolute;inset:0 0 auto 0;height:5px;background:linear-gradient(90deg,var(--accent),#F07A5A);border-radius:3px 3px 0 0}
.tk-head{text-align:center;padding:6px 0 12px;border-bottom:1.5px dashed rgba(26,20,18,.3);margin-bottom:10px}
.tk-head b{display:block;font-weight:600;font-size:15px;letter-spacing:.04em}
.tk-head span{font-size:12.5px;color:var(--ink3)}
.tk-line{display:flex;justify-content:space-between;gap:12px;font-weight:500}
.tk-sub{font-size:12.5px;color:var(--ink3);padding-left:18px}
.tk-sub.note{color:var(--accent-h)}
.tk-tot{margin-top:10px;padding-top:10px;border-top:1.5px dashed rgba(26,20,18,.3);display:flex;flex-direction:column;gap:2px}
.tk-tot div{display:flex;justify-content:space-between;color:var(--ink3);font-size:12.5px}
.tk-tot .grand{color:var(--ink);font-weight:600;font-size:16px;margin-top:4px}
.tk-foot{margin-top:12px;padding-top:10px;border-top:1.5px dashed rgba(26,20,18,.3);font-size:12.5px;color:var(--ink3);display:flex;justify-content:space-between;gap:8px;align-items:flex-end}
.tk-foot > span:first-child{white-space:nowrap}
.stamp{display:inline-flex;flex-direction:column;align-items:center;border:2.5px solid var(--ok-ink);color:var(--ok-ink);border-radius:6px;padding:4px 10px 5px;transform:rotate(-7deg);font-weight:600;letter-spacing:.08em;line-height:1.05;background:rgba(255,255,255,.7)}
.stamp b{font-size:20px;font-weight:600}
.stamp small{font-size:9.5px;letter-spacing:.06em;font-weight:500;white-space:nowrap}
.texts-row{display:grid;grid-template-columns:minmax(0,1fr) 72px 68px 76px;gap:12px;align-items:center;padding:12px 22px;border-bottom:1px solid var(--line3)}
.texts-row:last-child{border-bottom:none}
.texts-row .who{font-size:var(--fs-sm);color:var(--ink3)}
.texts-row .at{font-size:var(--fs-sm);color:var(--ink3);font-variant-numeric:tabular-nums}
.linkcard{display:flex;align-items:center;gap:14px;color:var(--ink)}
.linkcard:hover{border-color:var(--field-h);text-decoration:none;color:var(--ink)}
.chev{color:#C7BFB9}
.two{display:flex;flex-direction:column;gap:2px;min-width:0;line-height:1.35}
.two .a{font-weight:600}
.two .b{font-size:var(--fs-xs);color:var(--mute)}

/* ---------- call: story, transcript ---------- */
.story{padding:6px 22px 18px;position:relative}
.tl{display:flex;gap:14px;position:relative;padding:10px 0}
.tl::before{content:"";position:absolute;left:9px;top:32px;bottom:-10px;width:2px;background:var(--line2)}
.tl:last-child::before{display:none}
.tl .icon-circ{margin-top:1px;position:relative;z-index:1}
.tl-body{flex:1;display:flex;flex-direction:column;gap:2px;min-width:0}
.tl-body .t{display:flex;justify-content:space-between;gap:12px;align-items:baseline}
.tl-body .t b{font-weight:600}
.tl-body .t span{font-size:var(--fs-xs);color:var(--mute);font-variant-numeric:tabular-nums;white-space:nowrap}
.tl-body .r{font-size:var(--fs-sm);color:var(--ink3);overflow-wrap:anywhere}
.tl.after .icon-circ{background:var(--ok-bg);color:var(--ok-ink)}
.bubbles{padding:22px;display:flex;flex-direction:column;gap:12px}
.bubble{display:flex;flex-direction:column;gap:4px;align-items:flex-start;max-width:78%}
.bubble span{font-size:var(--fs-xs);color:var(--mute);padding:0 2px;font-weight:500}
.bubble div{background:var(--soft);border-radius:4px 14px 14px 14px;padding:9px 13px;line-height:1.5}
.bubble.caller{align-items:flex-end;align-self:flex-end}
.bubble.caller div{background:var(--ink);color:#fff;border-radius:14px 4px 14px 14px}
.minitk{font-family:var(--mono);font-size:12.5px;line-height:1.6;border-top:1.5px dashed rgba(26,20,18,.25);padding-top:10px;display:flex;flex-direction:column;gap:1px;color:var(--ink2)}
.minitk div{display:flex;justify-content:space-between;gap:10px}
.minitk .grand{color:var(--ink);font-weight:600;border-top:1.5px dashed rgba(26,20,18,.25);margin-top:6px;padding-top:6px}

/* ---------- quiet setup strip ---------- */
details.more summary{cursor:pointer;font-size:var(--fs-sm);font-weight:500;color:var(--ink2);list-style:none;display:flex;gap:8px;align-items:center;padding:12px 22px;min-height:46px}
details.more summary::-webkit-details-marker{display:none}
details.more summary::before{content:"›";display:inline-block;transition:transform .15s;color:var(--mute);font-size:16px;line-height:1}
details.more[open] summary::before{transform:rotate(90deg)}
details.more summary .spacer{flex:1}
.quiet{display:flex;align-items:center;gap:10px;padding:10px 22px;border-top:1px solid var(--line3);font-size:var(--fs-sm);color:var(--ink2)}
.quiet .dot{width:7px;height:7px}
.quiet span.v{margin-left:auto;color:var(--mute);font-size:var(--fs-xs)}
a.quiet:hover{background:var(--hover);text-decoration:none;color:var(--ink)}

/* ---------- login ---------- */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(70% 45% at 50% 0%,rgba(232,73,42,.10),transparent 70%),var(--bg)}
.login .card{width:400px;max-width:100%;padding:32px 32px 28px;display:flex;flex-direction:column;gap:18px;border-radius:var(--r-xl);box-shadow:var(--shadow-lift);position:relative;overflow:hidden}
.login .card::before{content:"";position:absolute;left:0;right:0;top:0;height:5px;background:linear-gradient(90deg,var(--accent),#F07A5A)}
.login .title{font-size:30px}

/* ---------- tooltip, toast ---------- */
.tooltip{position:fixed;transform:translateX(-50%);max-width:260px;background:#1F1715;color:#fff;font-size:var(--fs-xs);line-height:1.45;padding:7px 10px;border-radius:var(--r-xs);pointer-events:none;z-index:200;box-shadow:0 6px 18px rgba(0,0,0,.18)}
.toasts{position:fixed;bottom:28px;left:calc(50% + 120px);transform:translateX(-50%);z-index:150;display:flex;flex-direction:column;gap:8px;align-items:center}
.toast{background:#1F1715;color:#fff;padding:10px 16px;border-radius:var(--r);font-size:var(--fs-sm);display:flex;align-items:center;gap:10px;box-shadow:0 10px 30px rgba(0,0,0,.2);animation:rise .25s ease both}
.toast i{font-style:normal;color:#8FD3A8}


/* ---------- lists: filters, tables ---------- */
.filters{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.search{position:relative;flex:1;min-width:220px;max-width:340px}
.search svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--faint)}
.search .input{padding-left:34px}
.tablebox{background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);overflow-x:auto;box-shadow:var(--shadow-xs)}
table.tbl{width:100%;min-width:720px;border-collapse:collapse}
.tbl th{height:40px;font-size:var(--fs-xs);color:var(--mute);font-weight:500;text-align:left;padding:0 12px;border-bottom:1px solid var(--line2);background:var(--subtle);white-space:nowrap}
.tbl th.right{text-align:right}
.tbl td{padding:0 12px;height:58px;border-bottom:1px solid var(--line3);vertical-align:middle}
.tbl tbody tr:last-child td{border-bottom:none}
.tbl th:first-child,.tbl td:first-child{padding-left:22px}
.tbl th:last-child,.tbl td:last-child{padding-right:22px}
.tbl tr.click{cursor:pointer}
.tbl tr.click:hover td{background:var(--hover)}
.tbl .two .a.mono{font-weight:500}
.pagerline{display:flex;align-items:center;justify-content:space-between;padding:12px 22px;font-size:var(--fs-xs);color:var(--mute);border-top:1px solid var(--line2);background:var(--subtle)}
.livestrip{display:flex;gap:12px;flex-wrap:wrap}
.livestrip .dark{border-radius:14px;padding:10px 18px 13px 10px;display:flex;align-items:center;gap:12px;color:#fff;box-shadow:var(--shadow)}
.livestrip .dark:hover{text-decoration:none}
.livestrip .dark::after{height:4px}
.livestrip .timer{font-family:var(--mono);font-size:18px;font-weight:500;margin-left:6px;font-variant-numeric:tabular-nums}

/* ---------- phone tab ---------- */
.bignum{font-family:var(--mono);font-size:32px;letter-spacing:-.02em;line-height:1.1;font-weight:500}

/* ---------- voice agent ---------- */
.cards3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.cards4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.pick{position:relative;border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;cursor:pointer;display:flex;gap:12px;align-items:flex-start;background:#fff;box-shadow:var(--shadow-xs)}
.pick:hover{border-color:var(--field-h)}
.pick.small{padding:0 10px 0 12px;min-height:46px;align-items:center;gap:10px}
.pick input{position:absolute;width:1px;height:1px;opacity:0}
.pick .radio{width:16px;height:16px;border-radius:50%;border:1.5px solid var(--field-h);flex-shrink:0;margin-top:2px;background:#fff;box-sizing:border-box}
.pick.small .radio{margin-top:0}
.pick.on,.pick:has(input:checked){border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink)}
.pick.on .radio,.pick:has(input:checked) .radio{border:5px solid var(--ink)}
.pick .two{flex:1}
.pick .two .a{display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.pick .two .b{font-size:var(--fs-sm);color:var(--ink3);line-height:1.45}
.pick .tag{margin-left:auto;background:var(--accent-tint);color:var(--accent-h);height:20px;padding:0 7px;font-size:11px}
.vplay{width:30px;height:30px;border-radius:50%;border:1px solid var(--field);background:#fff;cursor:pointer;flex-shrink:0;display:flex;align-items:center;justify-content:center;color:var(--ink);padding:0 0 0 2px;align-self:center}
.vplay:hover{background:var(--soft)}
details.more.plain summary{padding:0;min-height:0;font-weight:600}
input[type=range]{accent-color:var(--ink);width:100%;margin:8px 0 0}
.savebar{position:sticky;bottom:20px;display:flex;align-items:center;gap:14px;padding:12px 12px 12px 20px;background:#fff;border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:0 8px 24px rgba(26,20,18,.1);z-index:5;flex-wrap:wrap}

/* ---------- menu upload reading page ---------- */
.readpage{display:grid;grid-template-columns:320px minmax(0,1fr);gap:40px;padding:40px;align-items:center;max-width:860px;margin:0 auto;width:100%}

/* bare pages (login): no shell */
.login ~ .toasts,.toasts.center{left:50%}

/* ---------- responsive ---------- */
@media (max-width:1040px){
  .grid-main,.grid-review{grid-template-columns:1fr}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
  .kpi:nth-child(2n){border-right:none}
  .kpi:nth-child(-n+2){border-bottom:1px solid var(--line2)}
  .sticky{position:static}
  .ready{grid-template-columns:1fr}
}
@media (max-width:900px){
  .app{display:block}
  .side{border-right:none;border-bottom:1px solid var(--line)}
  .side-in{position:static;height:auto;overflow:visible;padding:12px}
  .wrap{padding:22px 16px 80px}
  .menu-btn{display:flex}
  .brand{padding-bottom:10px}
  .side:not(.open) .nav,.side:not(.open) .side-foot{display:none}
  .side.open .side-foot{margin-top:16px}
  .switcher{margin-bottom:0}
  .side.open .switcher{margin-bottom:10px}
  .switcher .kbd{display:none}
  .fields{grid-template-columns:1fr}
  .toasts{left:50%}
  .title{font-size:26px}
  .kpis{grid-template-columns:1fr}
  .kpi{border-right:none;border-bottom:1px solid var(--line2);padding:18px 20px}
  .kpi:last-child{border-bottom:none}
  .kpi .value{font-size:30px}
  .hero{padding:20px 20px 24px;gap:14px 16px}
  .hero .two{flex:1 1 calc(100% - 62px);min-width:0}
  .hero .spacer{display:none}
  .hero .wave{order:3;height:26px}
  .hero .timer{order:4;font-size:30px;margin-left:auto}
  .hero .btn{width:100%;order:5;height:40px}
  .dial{padding:22px 20px 28px}
  .dial-num{font-size:34px}
  .steps3{flex-direction:column;gap:0;padding:12px 20px 16px}
  .st{display:flex;align-items:center;gap:12px;padding:8px 0}
  .st::before{display:none}
  .st-text{margin-top:0}
  .st-text b{font-size:var(--fs)}
  .st-ico{box-shadow:none}
  .stage.reading{grid-template-columns:1fr;gap:20px;padding:20px}
  .scanbox{max-width:240px;margin:0 auto}
  .bigtimer{font-size:34px}
  .statusline{flex-direction:column;gap:0;padding:10px 20px}
  .sl{display:flex;align-items:center;gap:12px;padding:8px 0}
  .sl::before{display:none}
  .sl .icon-circ{box-shadow:none}
  .sl-text{margin-top:0;display:flex;justify-content:space-between;flex:1;gap:10px;align-items:baseline}
  .texts-row{grid-template-columns:minmax(0,1fr) 72px;row-gap:4px;padding:12px 20px}
  .texts-row .who{grid-row:2;grid-column:1}
  .texts-row .at{grid-row:1;grid-column:2;text-align:right}
  .texts-row .state{grid-row:2;grid-column:2;justify-content:flex-end}
  .busy{grid-template-columns:minmax(0,1fr) 60px 40px 68px;gap:8px}
  /* lists become two-line rows */
  table.tbl{min-width:0;display:block}
  .tbl thead{display:none}
  .tbl tbody{display:block}
  .tbl tr{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 12px;align-items:center;padding:12px 16px;border-bottom:1px solid var(--line3)}
  .tbl tbody tr:last-child{border-bottom:none}
  .tbl td,.tbl td:first-child,.tbl td:last-child{display:block;height:auto;padding:0;border:0}
  .tbl tr.click:hover td{background:transparent}
  .tbl tr.click:hover{background:var(--hover)}
  .tbl .c-cust{grid-area:cust}.tbl .c-rest{grid-area:rest;font-size:var(--fs-xs);color:var(--mute)}
  .tbl .c-total,.tbl .c-len{grid-area:right;text-align:right;align-self:start}
  .tbl .c-status,.tbl .c-out{grid-area:pill;justify-self:end}
  .tbl .c-id,.tbl .c-time{grid-area:meta;font-size:var(--fs-xs);color:var(--mute)}
  .tbl .c-order{grid-area:ord;font-size:var(--fs-xs)}
  .tbl .c-items{display:none}
  .tbl .c-id .two{flex-direction:row;gap:8px;align-items:baseline}
  .tbl .c-id .two .a{font-size:var(--fs-xs);font-weight:500;color:var(--ink2)}
  .tbl .c-time{margin-top:4px}
  .tbl.orders tr{grid-template-areas:"cust right" "rest rest" "meta pill"}
  .tbl.calls tr{grid-template-areas:"cust right" "cust cost" "rest rest" "meta pill" "ord pill"}
  .tbl .c-len{font-size:var(--fs-sm)}
  .tbl .c-cost{grid-area:cost;text-align:right;align-self:start;font-size:var(--fs-xs)}
  .pagerline{padding:10px 16px}
  .tbl tr.empty-row{display:block;padding:0}
  .filters .search{flex-basis:100%;max-width:none;min-width:0}
  .seg{flex-wrap:wrap;max-width:100%}
  .card-head,.lrow,.lrow.tight,.lrow.mid,.card-foot,.story,.bubbles,.mrow-head,.flags,.editor{padding-left:16px;padding-right:16px}
  .card.pad{padding:18px 16px}
  .ticket{font-size:12.5px;padding:18px 16px 22px}
  .ticketwrap{padding:16px 16px 22px}
  .reviewbar{padding:12px 14px}
  .reviewbar .btn{width:100%}
  .reviewbar .flags .btn{width:auto}
  .mrow-head{flex-wrap:wrap;gap:8px 12px;padding-top:12px;padding-bottom:12px}
  .mrow-head .two{flex-basis:calc(100% - 46px)}
  .prices{justify-content:flex-start;flex-basis:100%;order:3}
  .editor-grid,.size-row,.opt-row,.group-top{grid-template-columns:1fr}
  .size-row,.opt-row{grid-template-columns:minmax(0,1fr) 110px 28px}
  .group-top{grid-template-columns:minmax(0,1fr) 60px 60px 28px}
  .hours-row{grid-template-columns:1fr 34px;gap:8px 12px}
  .hours-row .times{grid-column:1/-1}
  .drop.big{min-height:260px}
  .paper.lg{min-height:0;font-size:9px}
        .cards3,.cards4{grid-template-columns:1fr}
  .readpage{grid-template-columns:1fr;padding:22px 16px}
  .readpage .scanbox{max-width:240px;margin:0 auto}
  .bignum{font-size:26px}
  .savebar{bottom:12px}
}

/* ---------- other screens (palette, banners, team, integrations, forms) ---------- */
.pick:focus-within,.drop:focus-within,label.btn:focus-within,.seg label:has(input:focus-visible) span,.toggle input:focus-visible + i{outline:2px solid var(--accent);outline-offset:2px}
.tile.lg{width:32px;height:32px;border-radius:var(--r-sm)}
.grid-auto.g20{gap:20px}
.grid-auto.w340{grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}
@media (min-width:1180px){
}
.tip:focus-visible::after{opacity:.75}
.kv > .tip,.row > .tip{align-self:auto}
.scopebar{display:flex;align-items:center;gap:10px;margin-bottom:20px;font-size:var(--fs-sm);color:var(--ink2)}
.chip{display:inline-flex;align-items:center;gap:8px;height:28px;padding:0 4px 0 10px;border-radius:999px;background:#fff;border:1px solid var(--line);font-weight:500;color:var(--ink)}
.chip a{width:20px;height:20px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--mute)}
.chip a:hover{background:var(--soft);text-decoration:none}
.btn.danger{border-color:var(--bad);background:var(--bad);color:#fff;box-shadow:none}
.btn.danger:hover{background:#862C25;border-color:#862C25}
.btn.warn-line{border-color:var(--warn-line)}
form.inline{display:inline}
.card-foot.line{border-top:1px solid var(--line2);font-size:var(--fs-sm);color:var(--ink2);line-height:1.5}
.card-foot.line b{color:var(--ink);font-weight:500}
.icon-circ.lg{width:22px;height:22px;font-size:var(--fs-xs);font-weight:600;background:var(--soft);color:var(--ink)}
.facts{display:grid;grid-template-columns:1fr 1fr;gap:16px 20px}
.facts div{display:flex;flex-direction:column;gap:2px}
.facts span{font-size:var(--fs-xs);color:var(--mute)}
.facts b{font-weight:500}
.facts b.mono{font-weight:400;font-size:13px}
.pill.green{background:var(--ok-bg);color:var(--ok-ink)}
.pill.blue{background:var(--accent-tint);color:var(--accent-h)}
.dot.green{background:var(--ok)}
.tbl tr.tall td{height:64px}
.chips input::placeholder{color:#868B92}
.input.err{border-color:#D9A39C}
.field .help{font-size:var(--fs-xs);color:var(--mute)}
.field .error,.errors{font-size:var(--fs-sm);color:var(--bad)}
.search.wide{min-width:240px;max-width:380px}
.seg label{height:30px;padding:0 12px;border-radius:var(--r-xs);display:flex;align-items:center;cursor:pointer;font-weight:500;font-size:var(--fs-sm);color:var(--ink3);border:none;background:transparent;white-space:nowrap}
.seg a:hover,.seg button:hover,.seg label:hover span{text-decoration:none;color:var(--ink)}
.seg input:checked + span{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(20,20,20,.08),0 0 0 1px rgba(20,20,20,.05)}
.seg.sm{padding:2px}
.seg.sm a{height:24px;padding:0 10px;font-size:var(--fs-xs)}
.seg label{padding:0;position:relative}
.seg label span{height:30px;padding:0 12px;border-radius:var(--r-xs);display:flex;align-items:center}
.seg input{position:absolute;width:1px;height:1px;opacity:0}
.toggle input:disabled + i{opacity:.45;cursor:not-allowed}
.toggle.lg{width:36px;height:20px}
.toggle.lg i::after{width:16px;height:16px}
.toggle.lg input:checked + i::after{left:18px}
fieldset.contents{display:contents}
fieldset:disabled .add{display:none}
fieldset:disabled .input,fieldset:disabled input[type=time]{background:var(--subtle);color:var(--ink3)}
.hours-row .span .muted{font-size:var(--fs-sm)}
[data-hours]{container-type:inline-size}
@container (max-width:400px){.hours-row{grid-template-columns:1fr 40px}.hours-row .times,.hours-row .closed{grid-column:1/-1}}
.hours-row .times .add{align-self:center;line-height:32px}
.drop.over{border-color:var(--accent);background:var(--accent-tint)}
.drop .fake-btn.quiet{background:#fff;color:var(--ink);border:1px solid var(--field);box-shadow:var(--shadow-xs)}
.menu-row{display:flex;align-items:center;gap:14px;min-height:48px;padding:8px 24px;border-bottom:1px solid var(--line3)}
.menu-row:last-child{border-bottom:none}
.banner{display:flex;align-items:flex-start;gap:12px;padding:14px 16px;border-radius:var(--r);font-size:var(--fs-sm);line-height:1.5}
.banner .b-ico{width:20px;height:20px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:11px;flex-shrink:0;margin-top:1px}
.banner > form,.banner > .btn{align-self:center}
.banner.bad{background:var(--bad-tint);border:1px solid var(--bad-line)}
.banner.bad .b-ico{background:var(--bad)}
.banner.bad b{color:#7E2A23;font-weight:600}
.banner.bad span{color:#6E3A35}
.banner.warn{background:var(--warn-tint);border:1px solid var(--warn-line);color:#6E4B12}
.banner.warn .b-ico{background:var(--warn)}
.banner.good{background:#EAF3EE;border:1px solid var(--ok-line);color:var(--ok-ink)}
.banner.good .b-ico{background:var(--ok)}
.banner .b-text{flex:1;display:flex;flex-direction:column;gap:8px;min-width:0}
.banner .b-text form{padding-top:8px;border-top:1px solid var(--warn-line)}
.icon-circ .spinner{width:14px;height:14px;border-color:var(--line);border-top-color:var(--accent)}
.confirm{background:var(--bad-tint);border:1px solid var(--bad-line);border-radius:var(--r);padding:14px 16px;display:flex;flex-direction:column;gap:12px;font-size:var(--fs-sm);color:#6E3A35;line-height:1.5}
.player{padding:16px 24px;display:flex;align-items:center;gap:16px}
.play{width:40px;height:40px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:12px;flex-shrink:0;border:none;padding:0 0 0 2px}
.play:hover{background:var(--accent-h)}
.wave i.done{background:var(--accent)}
.mrow-head .two .a{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.none-box{padding:12px 14px;border:1px dashed var(--field);border-radius:var(--r-sm);font-size:var(--fs-sm);color:var(--mute)}
.chips:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.opt-row .affix.pre .input{padding-left:30px}
.opt-row .affix.pre i{font-size:var(--fs-xs)}
.vplay{position:relative}
.vplay::before{content:"";position:absolute;left:12px;top:10px;border-left:7px solid var(--ink);border-top:5px solid transparent;border-bottom:5px solid transparent}
.vplay.on{background:var(--accent-tint);border-color:var(--accent-soft)}
.vplay.on::before{left:10px;top:10px;width:8px;height:8px;border:none;background:var(--accent);border-radius:1px}
details.more.plain[open] summary{margin-bottom:12px}
.overlay{position:fixed;inset:0;background:rgba(28,30,33,.28);z-index:100;display:flex;justify-content:center;align-items:flex-start;padding-top:11vh}
.palette{width:620px;max-width:calc(100vw - 48px);background:#fff;border-radius:14px;box-shadow:0 24px 60px rgba(20,20,20,.22),0 0 0 1px rgba(20,20,20,.06);display:flex;flex-direction:column;overflow:hidden}
.p-search{display:flex;align-items:center;gap:12px;padding:0 16px 0 20px;height:52px;border-bottom:1px solid var(--line2)}
.p-search input{flex:1;border:none;outline:none;font-size:var(--fs-md);background:transparent}
.p-list{max-height:min(56vh,520px);overflow-y:auto;padding:6px 8px 8px}
.p-head{font-size:11px;font-weight:500;letter-spacing:.06em;color:var(--mute);padding:12px 12px 4px}
.p-row{display:flex;align-items:center;gap:12px;height:48px;padding:0 8px 0 12px;border-radius:var(--r-sm);cursor:pointer}
.p-row.on{background:var(--nav-h)}
.p-row .dot{width:7px;height:7px}
.p-row .two .a{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.p-row .two .b{font-size:var(--fs-xs)}
.p-row .cnt{font-size:var(--fs-xs);color:var(--mute);white-space:nowrap;font-variant-numeric:tabular-nums}
.p-row .star{width:24px;height:24px;border-radius:var(--r-xs);display:flex;align-items:center;justify-content:center;font-size:13px;color:#B3B0AA;border:none;background:none;cursor:pointer}
.p-row .star.on{color:var(--warn)}
.p-row .star:hover{background:var(--nav-on)}
.p-foot{display:flex;align-items:center;gap:16px;padding:10px 16px;border-top:1px solid var(--line2);font-size:var(--fs-xs);color:var(--mute);background:var(--subtle)}
.p-foot > span{display:inline-flex;align-items:center;gap:6px}
.p-empty{padding:36px;text-align:center;color:var(--mute);font-size:var(--fs-sm)}
.toast.error{cursor:pointer}
.toast .close{margin-left:6px;color:#C9CDD2;font-size:var(--fs-xs)}
.toast.error i{color:#F2A49B}
.welcome{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:40px;padding:36px 40px;align-items:center}
.welcome-title{font-size:22px;font-weight:600;letter-spacing:-.02em;line-height:1.2}
.welcome-steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;border:1px solid var(--line);border-radius:var(--r);background:var(--subtle)}
.welcome-steps li{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border-top:1px solid var(--line2)}
.welcome-steps li:first-child{border-top:none}
.welcome-steps .icon-circ.lg{background:#fff;border:1px solid var(--line)}
@media (max-width:900px){
.welcome{grid-template-columns:1fr}
.search.wide{min-width:0;max-width:none;flex-basis:100%}
}
.hours-edit.always-open{display:none}
.brand small a,.brand small a:hover{color:inherit;text-decoration:none}